Social-media-engagement

Why Social Media Engagement Matter for Home Service Businesses?

In today’s digital world, homeowners rely on social media to find trusted home service providers. Whether it’s an HVAC company offering seasonal maintenance tips or a plumber showcasing a successful repair, businesses that prioritize social media engagement build stronger relationships and attract more leads.

But how do you engage homeowners effectively? Let’s explore proven social media strategies that work for HVAC, plumbing, roofing, and other home service businesses.

1. Share Educational and Entertaining Content

Scenario:

A homeowner notices their AC isn’t cooling properly. They check Facebook and see an HVAC company’s post: “Is your AC struggling in the summer heat? Check these 3 things before calling a technician!” with an engaging video. They watch, try the tips, and remember your business when they need professional help.

What to do:

  • Share quick DIY tips (e.g., “How to prevent clogged drains” or “3 signs your water heater needs replacement”).
  • Post before-and-after transformations (e.g., a roof replacement or a sparkling clean duct system).
  • Use infographics and short videos to simplify complex topics.

Statistics:

54% of consumers want to see more video content from businesses, (according to HubSpot)

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2. Use Interactive Content to Boost Engagement

Homeowners love engaging with content that invites participation. Polls, quizzes, and Q&A sessions encourage users to interact with your brand.

Scenario:

A roofing company posts a poll: “Which roofing material do you think lasts longer? A) Asphalt shingles B) Metal roofing C) Tile roofing.” Homeowners vote, and in the comments, the company provides expert insights.

What to do:

  • Create Facebook and Instagram polls (e.g., “Gas or electric water heater—Which is better?”).
  • Host live Q&A sessions (e.g., “Ask our plumber anything about leak detection!”).
  • Use stories with interactive stickers (e.g., “Swipe up to book your free estimate!”).

3. Use Interactive Content to Boost Engagement

People trust recommendations from real customers more than ads. Encouraging homeowners to share their experiences builds credibility.

Scenario:

A customer shares a photo of their newly installed HVAC system, tagging your business: “Huge shoutout to [Your Company] for keeping our home cool this summer! #BestHVACCompany”

What to do:

  • Encourage happy customers to share their experiences and tag your business.
  • Repost before-and-after home upgrades done by your team.
  • Offer small incentives for UGC (e.g., “Share your AC repair story for a chance to win a free filter change!”).

4. Post at the Right Time & Stay Consistent

Statistics:

The best times to post on Facebook for engagement are Tuesdays, Wednesdays, and Fridays between 9 AM – 1 PM (According to Sprout Social).

What to do:

  • Schedule posts during peak homeowner activity hours (early mornings, evenings).
  • Post 3-5 times per week to stay visible.
  • Use a mix of educational, promotional, and engaging content to keep followers interested.

Final Thoughts

Social media engagement isn’t just about posting – it’s about creating value, sparking conversations, and building trust. By using these social media strategies, home service businesses can connect with homeowners, generate leads, and stand out from competitors.


Want to grow your home services business? Our experts in home services marketing specialize in SEO, voice search optimization, and digital advertising. Let’s boost your visibility – get in touch now!”Are you ready to improve your social media engagement? Contact Rooks Advertising Agency for expert social media marketing and social media management solutions! We provide a FREE digital marketing analysis.

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